I called sony about two days ago, and told them that I got banned!?! not account!! PS3 got banned!! I called them to see what was going on I didn't even do anything asked them what did I that was wrong and they wouldn't tell me! they just gave me this lame excuse on how I broke the terms and use! they makes no sense why would they ban my console!! they didn't even give me a reason why!!!
SONY TOLD ME TO GET A NEW PS3! WHAT THE HECK!!!!
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What do you expect us to do? Sony doesn't ban consoles for no reason, and I can't recall a substantiated case where it was done by mistake. We don't know why your console was banned, but it doesn't really matter. There is no recourse open to you. The Playstation Network is Sony's private property, and it has the legal right to deny access to it, for any reason, or no reason at all. Sony has the right to ban your console if it wants to, and it doesn't owe you an explanation. That's the way it is. Usually it will do so in only a few cases, including if the console is used to access a PSN account that has been stolen, or is using a stolen payment method; or if the PS3 attempts to connect to the Playstation Network while running unauthorized System software. Sony can also ban consoles that appear to have been used commercially, although that probably does not apply in this case. Consoles are not generally banned for violations of the user agreement, so it isn't done for the same reasons as PSN account suspensions (e.g. harassment, cheating, solicitation, etc.).
Welcome to the forum.
It sounds ODD that they would just tell you to buy a new PS3. Are you sure it was not just an account ban? Did you happen to send any messages to anyone that could have been cosidered offensive and been reported? Have you tried setting up a new account and using that one to sign on? Is it a permanant ban?
It isn't odd. It is the standard response, and it is correct. Console bans are always permanent, and the only way to get access to PSN if your console is banned is to replace the console. You don't necessarily have to replace it with a brand new one, although that would obviously be Sony's preference. You would have to get a console that is new for you, at least.
They do so with the lesser suspension and banning actions, and provide a reason as to why the decision was taken.