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First Son
Registered: 06/20/2013
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5 posts
 

Re: Missing content on my download list

Jun 20, 2013
Hmm, I tried asking both chat support and phone support about resetting my download list but they weren't familiar with that. Is there anything specific I should be asking for? Did the download list reset result in the loss of any content, or just the restoration of content that was missing?
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First Son
Registered: 11/07/2008
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Re: Missing content on my download list

Aug 1, 2013
I'm having the same issue, where some items are missing from my download list, but if I search for the items in the store I can download them without having to pay for them. Something happened in the last few updates where the download list became all jacked up. This issue is present on the webstore as well as the store on ps3, vita, and accounts on ps3.
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First Son
Registered: 12/27/2008
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Re: Missing content on my download list

[ Edited ]
Sep 17, 2014

The glitch with Quantum Conundrum not appearing as "Purchased" in the Playstation Store appears to be due to the bundling of the game with Tomb Raider.  If you have your download receipts saved, try to find the one for "Tomb Raider Bundle" to determine on what date you bought that bundle (it will be sometime after March 3, 2013).  Then search through your download list for the games you bought on that date and the demo and unlock for Quantum Conundrum will probably be there.

 

If the above doesn't work, try to figure out when the last date was that you renewed your Playstation Plus subscription and check that date in your download list.  Free Plus games usually change dates in your download list, moving up to your last renewal date.

 

It is very annoying, though, that the game appears to be unpurchased in the Store, making it easy to accidentally re-buy something you already own.

 

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Thanks! lovely1rainbow

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