06-18-2013 06:45 PM
There has been some missing items on my dl list for a while, first MKII, but that was "fine" because the game was removed from the store, then Wipeout HD and its add on (got them on the wellcome pack) were removed from my list, now I can't find Quantum Conundrum that came on the Tomb Raider bundle. When searching for Quantum Conundrum on the store it askme to pay full price. can I recover Quantum Conundrum?
note: I found Wipeout HD free for PS plus and added it to my list, but I should't need PS plus to play it
06-19-2013 08:39 AM
It doesn't matter if content was removed from the store. It'll still be in the download list under account management for the account that purchased (or redeemed) it. Are you logged in to the purchasing (or redeeming)account.
06-19-2013 10:30 AM
Yes I'm always log in the same account, right now ths PSN won't let me log in, but checking my dl list on the pc store Quantum conundrum is still missing.
You'll have to wait until you can sign in and check your download list on the PS3 under account management. Actually I had no trouble finding Quantum Conundrum
06-19-2013 10:48 AM
Yes, the game is on the store, but not on my download list, I bought the tomb raider/quantum bundle and yet quantum isn't on my list, maybe it is beacuse I add it while it was free for plus, then I bought the bundle, my ps plus expired and it disappeared from my dl list. I renewed my PS plus suscription and still cant find Quantum on my dl list.
if i search for it on the store it askme to pay full price ( doesn't give the option to re-download free)
06-19-2013 10:52 PM
06-20-2013 01:02 AM
Well, I already contacted costumer support and even when I showed them the receipt for the bundle they could't do anything, this is the second time this has happened to me, there's has to be a glitch in the store that disapears content from your download list if you try to buy a game after downlad it with plus. It sucks, I did liked Quantum conundrum, but won't be paying twice for it :/
06-20-2013 04:22 AM
Try calling again maybe? Once upon a time, my download of Borderlands disappeared. I emailed them, provided them with the transaction information, and they gave me a refund and allowed me to keep the DLCs, which were part of the bundle I purchased, and did not disappear.
06-20-2013 07:08 AM