I'm having the same exact problem. I spent $20 for 80,000 vc. i upgraded my player, then backed out to the main menu. now whenever i try to load mycareer, i get the ce-34878-0 error. I didn't even have the upgraded player for 2 minutes! Who do I contact to get my money or vc back?
Same thing just happened to me. I used the $10 redeem code that came with the PS4 to purchase 35,000 VC. It charged me but i never recieved the VC. So now my wallet reads $0.01 but i have yet to recieve the goods. This issue needs to be resolved ASAP as i am highly upset with the service so far.
Edit: I went into the 2k Today menu and saw that the 35,000 was indeed added to my MYPLAYER account. However, for some reason it doesn't transfer over to the MyCAREER. So basically, i can only use the 35,000 to buy clothes and jewelry from the store...
The same thing just happened to me so i started a new my player and the 80,000 points were there. i spent 3/4 of the points then went and finished my rookie showcase game and it froze @ the tunnel scene with Ellis Jackson. Now that file will not load it keeps freezing.
I ran into same probelm OP. If you created the myplayer then bought the VC it would not show on the character. I backed out of the mode and my VC I purchased was right where it was suppose to be. I deleted the character and made another and then the VC i purchased earlier showed up. I think this bug is already fixed though.