Alright so I was on the PSN store and wanted to re-download a game. I know it was on my account but I cannot find the download? I looked through all my downloads, even to the point where I made my very first purchase. I have the trophy data for the game from June 2011. I am 100% positive that i downloaded that game before on my account but it will not allow me to re-download without purchasing it. At the time the game was free and now it says i have to purchase it for $9.99 and i refuse to because I had it, played it, and had fun for free. Any help for a fellow disgruntled gamer?
You may want to consider removing that second image, it shows your personal email address!
Customer Service - 1-800-345-SONY (7669)
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Are you currently a PS+ member? It's pretty clear you got that from PS+, and you can only play PS+ games while you are subscribed. Your picture shows the purchase amount as $0.00 and date 6/8/2011; the game was offered free for PS+ starting 6/7/11.
That's what happened. The free games that you receive with a Playstation Plus subscription are only free as long as you keep renewing your Plus subscription when it expires. If you stop subscribing to Plus, you immediately lose access to everything that you received for free as a Plus premium, except for avatars and themes. If you resume your subscription soon after, you can recover the content that you received for free in the past. If you wait too long, then you lose all the games and add-ons that you received with your Plus subscription before, even if you buy another subscription later.