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May 14 2014
By: Kyll3r_Jas0n First Son 7 posts
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Old Account Lost Because Of Format

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4 replies 142 views Edited May 14, 2014

I would like to adress the fact that my old PSN account (Which has a GOW:A Online pass on it) has been lost. This happened about 3-5 months ago and has since then not touched my PS3. The PS3 the account was on got smashed by my mom. So i have no way of getting my account back. I only lost my password and not my email address. My email on PSN is *********. Please if someone from Sony sees this help me i would really appreciate it.

 

Mod edit: Removed email address. Please do not post personal info. Thanks!

lovely1rainbow

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First Son
Registered: 08/06/2013
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Re: Old Account Lost Because Of Format

[ Edited ]
May 14, 2014

Please E-mail me at ********

 

Mod edit: Removed email address. Please do not post personal info. Thanks!

lovely1rainbow

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Shinra Executive
Registered: 01/09/2010
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Re: Old Account Lost Because Of Format

May 14, 2014

Your account isn't lost because a console dies or is 'smashed', you can log in to any console with the same PSN ID & password.

 

BRIT-KO

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MVP Support
Registered: 04/12/2010
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Re: Old Account Lost Because Of Format

May 14, 2014

And SONY does not monitor these forums.  If you need help recovering a password you can use the "Trouble logging in" option here: https://account.sonyentertainmentnetwork.com/liquid/login.action or you can contact SONY Customer Service either via phone or live chat here: https://support.us.playstation.com/app/contact_options

 

Password reset requests cannot be handled through forum posts.

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PlayStation Support
Registered: 01/30/2013
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Re: Old Account Lost Because Of Format

May 14, 2014

We do monitor forum activity but account issues are handled through Live Chat or the Phones.

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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