I recently upgraded my harddrive, and went to my account transactions download list to re-download some things. I was able to find my Uncharted 3 online pass, Mortal Kombat online pass, But not my Twisted Metal online pass? I tried looking this up, I realize apparently some people had issues using their pass at launch (mine worked fine at launch, i'm not sure if this has anything to do with it though). I tried re-inputing my pass code, but it says it's been used or invalid (obviously it has been used before - by me). So why won't this show up in my transaction download list? How do I get it back? I really don't want to have to buy ANOTHER pass... Any help is greatly appreciated
On the XMB menu go to account management, then the services list & see if it's stil listed in there.
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
I've a better experience at finding my DLCs from the XMB Download list instead of the PSN Store app download list.
PlayStation Network/Sign In/Account Management/Transaction Management/Download List
I'm sure you have done this but, do take your time when searching for items on the list.
With that said, if the item is indeed not present on your download list then, get in contact with SONY CS and explain your situation.