Reply
Dec 28 2012
By: jcanker First Son 2 posts
Offline

PS3 Slim Wired Static Error 80710102

4 replies 218 views Edited Dec 28, 2012

Long story short: Wired connection on my Slim won't pull down DHCP when a laptop on the same cable/connection will; If I give it static IP address it passes  "obtaining IP Address" test but fails connecting to Internet test with error 80710102.  WIRELESS works without issue.

 

Here are the facts:

  1. PS3 Slim connected to Netgear RangeMax WNDR 3700 router by way of a Dell 6024 managed switch.
  2. We had been using wireless when we first got PS3 a few years ago, but switched to wired connection in the fall of 2011 for media streaming throughput.
  3. Everything had been working fine in the wired connection  until this past spring when it just stopped working, perhaps after an update.  I was out of town so I woudn't be able to say if my wife ran an update.  We switched back to the wireless until I had time to investigate it.  (Quite a bit of time passed, but now's that time.)
  4. The WIRELESS connection on the PS3 will connect without issue, both by DHCP and by static IP.
  5. I am on the most recent update 4.36
  6. DHCP addresses are handed out by the Netgear router.  Other devices on the network have no issue getting DHCP address info and connecting to the Internet.
  7. My Mod-Tap cable tester indicates that the cabling is fine between the cable end plugged into the PS3, into the basement, through the patch panel, and to the end plugged into the Dell 6024 switch.
  8. When I plug in the PS3, I do NOT get a link light on that port for the switch.  I have tried moving to another port but still do not get a link light.
  9. The switch is configured in a single VLAN between all the ports.
  10. The WIRED connection will not pull down DHCP addresses.
  11. A laptop using the same cable will connect and retrieve a DHCP address without issues.
  12. If I configure a static IP address on the WIRED connection it will pass "obtain IP address" test, but fail the "Connect to the Internet" test with error code 8071002 and indicates it's a DNS issue.
  13. DNS had been configured as  8 8 8 8, Google's DNS, and 75 75 75 75, one of Comcast's servers.  (I'm leaving out the dots so that this forum doesn't whack this post).
  14. I have also tried 192 168 1 254 (router address) for DNS with 8 8 8 8 as secondary.  I have also tried 192 168 1 254 with 75 75 75 75 as secondary.
  15. Have tried with uPNP disabled and enabled without any change in result

I'm not sure if my PS3's NIC is hosed or if there's just something stoopid that I'm missing.   I'm perfectly at home setting up networks and configuring routers, but I don't spend much time on this PS3 (mostly because I'm out setting up networks and configuring routers  :smileyhappy: )

 

Any ideas?

Please use plain text.
Message 1 of 5 (218 Views)
Reply
0 Likes
First Son
Registered: 12/28/2012
Offline
2 posts
 

Re: PS3 Slim Wired Static Error 80710102

Dec 28, 2012

Make that update 4.30 :smileyhappy:  Too many numbers in the noggin today

 

 

Please use plain text.
Message 2 of 5 (215 Views)
Reply
0 Likes
First Son
Registered: 07/31/2010
Offline
5 posts
 

Re: PS3 Slim Wired Static Error 80710102

Dec 29, 2012

I'm suddenly getting the same 80710102 error.  I can connect wirelessly without a problem.

 

I've been connected via wire for many weeks without a problem.  I have a static IP setup on the PS3 and haven't had any issues until a few days ago.  

 

I've spent a few hours searching the net and trying out possible solutions but they don't help.  I've switched cables, ports, connection methods (into the router or into the modem or into the gigabit switch), nothing helps.

 

Any ideas?

Please use plain text.
Message 3 of 5 (200 Views)
Reply
0 Likes
First Son
Registered: 12/28/2012
Offline
6 posts
 

Re: PS3 Slim Wired Static Error 80710102

Jan 10, 2013
Try power cycling your modem and router for full 2 times. Then going into network settings then media server connection and disabling that.
Please use plain text.
Message 4 of 5 (163 Views)
Reply
0 Likes
First Son
Registered: 07/31/2010
Offline
5 posts
 

Re: PS3 Slim Wired Static Error 80710102

Jan 23, 2013

Thanks, I tried that but it didn't work.  I'm still trying to find a solution.  For now, I've moved to playing the xbox more...

Please use plain text.
Message 5 of 5 (132 Views)
Reply
0 Likes