I keep getting Error CE-33991-5 on my PS4 everytime I try to set up an internet connection. Wether that be through Wi-Fi or LAN. It obtains the IP but immediately fails the Internet Connection, part and I have no idea why. Can anyone please help me out?
Also, when I go back into the system, and check the recent error reports, it says I keep getting NW-31491-8 i that means anything.
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Same thing here. Automatic setup did not work at all so I copied stats from the playstation 3 which works fine. Switch the LAN cable to PS4 and it will obtain the IP adress ok, but gets the 'Cannot connect to the internet' (CE-33991-5) error.
Update-- I was able to connect wifi and download the update. However PSN is down and may be the trouble with the error messges.
im just wondering if your still experienceing this problem, cuz i am. i have tried calling sony like five times and been on hold for over two hours each time before rage hanging up, any help?
anyone found the solution for Error CE-33991-5 ???
I’m not able to connect to internet also.
I can connect with my laptop and phone but not with the PS4.
when i use other wireless networks it works perfectly but not when using mine.
it's like the MAC address of the PS4 has been flagged and the router is not allowing it to connect anymore.