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Nov 22 2012
By: Sirdy First Son 10 posts
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Play station store not responding

29 replies 1868 views Edited Nov 22, 2012

Folks please help.  I recently brought out the PS3 from storage. Started it up and updated it to the latest version.

 

everythings great but the issue is when I go to the Playstation Store, it remains stuck at the welcome option and does not respond to any buttons of the controller. All I can do is quit the store and go elsewhere on the menu.

 

Can somebody please help? need to be able to access the store.

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First Son
Registered: 11/22/2012
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Re: Play station store not responding

Nov 22, 2012
Please help
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I Only Post Everything
Registered: 09/07/2012
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Re: Play station store not responding

Nov 22, 2012

I don't know what to tell you, I just checked to see if I had the same problem and I got into the store without any trouble. You could restore your ps3 to the factory defaults, but you may end up losing some stuff. Sorry, I'm no help.

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First Son
Registered: 11/22/2012
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Re: Play station store not responding

Nov 22, 2012

I've restored it twice now. Same problem. Just not able to navigate anywhere within the store. shows up fine with the welcome highlighted. Just can't go anywhere from there :smileysad:

 

thanks for checking and replying...

 

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I Only Post Everything
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Re: Play station store not responding

Nov 22, 2012

You may want to call Sony's tech support, there may be a problem. I do know the new store has been a pain for some people. Is your ps3 a original fat, or a slim?

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Treasure Hunter
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Re: Play station store not responding

Nov 22, 2012

Sirdy wrote:

I've restored it twice now. Same problem. Just not able to navigate anywhere within the store. shows up fine with the welcome highlighted. Just can't go anywhere from there :smileysad:

 

thanks for checking and replying...

 


 does it freezes it.   hold the ps button and cut  console off from there. Then  let it load up , go to the ps store from inside  in ps home.. If its work  there, then it should work  every way.

 

 If that doesnt  work .  Try calling sony the number should be in  knowledge support  section    below this  thread onthe page.

 

Mcbuttz78

vp-psn legioniaree group.

Seek wisdom, not knowledge. Knowledge is of the past, Wisdom is of the future

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First Son
Registered: 11/22/2012
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Re: Play station store not responding

Nov 22, 2012

It's the original fat one. Guess will call Sony and see if that helps...

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Re: Play station store not responding

Nov 22, 2012

My fat died last year, and I do know that the original ps3's aren't fairing to well these days for some reason, but sony support is your best bet.

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First Son
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Re: Play station store not responding

Nov 22, 2012

Thanks..

 

I googled and quite a few people are running into this issue. be guy solved it by setting his time to update 'via the Internet' from settings.

 I tried that but nogo.

 

thanks for the pointer on customer support. calling them - will post here - what happens.

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Re: Play station store not responding

Nov 22, 2012

Good luck Sirdy. Hopefully there's a fix.

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