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Apr 25 2013
By: Dannyd534 Lombax Warrior 104 posts
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PlayStation Store freezes my PS3 [W/ Video]

6 replies 331 views Edited Apr 25, 2013

Hello,

 

Im having an issue with my PS Store. When I go to start it up, the splash screen shows up, then my system freezes. This happened as soon as i updated to 4.40.

 

I've tried multiple things to fix this, such as :
-Deleting the store and re downloading it

-Set the time to match the internet, because i had it set manually and it was way off

-Re-Installed 4.40 via thumbstick

-Restored File System

 

So far nothing has worked and im still having the issue, what can i do to fix it?

 

Here is a video showing what happens, keep in mind i didnt let the video drag. I've let the black screen stay for hours one time, nothing happens.

 

 

 

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Lombax Warrior
Registered: 11/21/2007
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104 posts
 

Re: PlayStation Store freezes my PS3 [W/ Video]

Apr 26, 2013

no one?

 

im anxious to get on the store!

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PlayStation MVP
Registered: 11/20/2008
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Re: PlayStation Store freezes my PS3 [W/ Video]

Apr 26, 2013

Have you tried rebuilding the database? And the store can be accessed through your web browser here:

 

https://store.sonyentertainmentnetwork.com/

 R.I.P. Off-Topic.                  "Eerrrm."   -BRIT-KO, on the topic of 'johngie'.
04/09/2014 - Never Forget

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Lombax Warrior
Registered: 12/25/2012
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Re: PlayStation Store freezes my PS3 [W/ Video]

Apr 27, 2013

Happy Radiowierd problem

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Lombax Warrior
Registered: 11/21/2007
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Re: PlayStation Store freezes my PS3 [W/ Video]

May 12, 2013

Yes ive also tried to rebuild the database with no luck :smileysad:

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Lombax Warrior
Registered: 11/21/2007
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Re: PlayStation Store freezes my PS3 [W/ Video]

Aug 27, 2013
Okay, so after a while of being totally frustrated and giving up, i decided to do a factory reset/hard reset. Well, with the luck i have, the problem still persists.

Could anyone shed some light on the matter? I feel after searching for so long that im the only person in the world with this issue.
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MVP Support
Registered: 03/01/2010
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Re: PlayStation Store freezes my PS3 [W/ Video]

Aug 27, 2013

In your OP you mentioned you reinstalled the 4.40 update. We're on 4.46 now have you updated to the most recent firmware?

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