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Mar 22 2014
By: xWmSx First Son 16 posts
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Playstation Network undergoing maintenence for 5 days?

13 replies 446 views Edited Mar 22, 2014
I have been unable to go on PSN Store for the last five days (it could be longer, but I don't go on often). Playstation Home also won't load. I get an error code when I try to set my clock by internet (80710092). Multiplayer on The Last Of Us can't connect. However, I'm able to download games I previously downloaded, use the PS3 browser, and watch Netflix. My internet connection looks normal after doing a a connection test. I have done pretty much every single thing suggested online. I've deleted the Store and installed it again (500 times), I reset my router, I manually set the time and date and it's correct, I did a Safe Mode to repair any damaged files. I even completely reset my PS3 to factory settings (and lost game saves, but it's no big deal). I don't know what else to do. I'm kind of new to PS3 (I had a PS1 and PS2 many years ago). My console is three months old and was working fine up until this problem. I did see something that happened four years ago with the clock being confused and thinking it was a leap year. Could that be the issue here? I can't access PSN and I'm losing time on my Plus account. Please somebody help me because I'm stumped.
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MVP Support
Registered: 07/16/2012
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 22, 2014

Welcome to the PlayStation Forums, xWmSx. If you're still having an issue with the 80710092 error code, it's recommended to follow this link at the bottom for more additional steps to resolve your issue connecting online.

 

Link - https://support.us.playstation.com/app/answers/detail/a_id/3933/kw/80710092

Playstation Telephone Hours: Monday-Friday 8:00am-8:00pm PST (Closed on Saturdays & Sundays)
Customer Service - 1-800-345-7669
Account and Billing Support - 1-877-971-7669
Sony Rewards - 1-888-715-7669
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First Son
Registered: 03/22/2014
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 22, 2014
Thanks for the response. However, the link is not helpful. My system is connected to the witless. I'm able to use the internet on the PS3 and I'm able to watch Netflix on it. That tells me that my internet connection is fine and that it's possibly a problem with Sony. If my internet was the reason I couldn't get on PSN, I don't think I could use the internet or watch Netflix on my PS3. The connection test was fine/normal.
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First Son
Registered: 03/22/2014
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014
Anybody else have any solutions? Since I posted this, I completely unplugged my console overnight. I've also done a rebuild database in Safe Mode. Still not working.
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Splicer
Registered: 12/03/2012
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014

Go to setting and then Time & Date. Then change it from manual to set via internet. That should fix it, if that doesn't work hit triangle on the PS Store icon and delete itt, then reinstall. Hope this helps.

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First Son
Registered: 03/22/2014
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014
I've already done both of those things, as I stated in my original post. Neither work for me, and setting time to via internet gives me an error code, which I also posted in my original post.
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Splicer
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Re: Playstation Network undergoing maintenence for 5 days?

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Mar 24, 2014

Maybe restore everything back to default and see if it lets you set time & date via internet afterwards. Sorry for skimming your post, the format just hurt my eyes to read entirely.

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Splicer
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014

Have you tried re-setting up your Internet connection on the PS3, whether it's wired or wireless?  I had to this with the PS4 a few weeks ago.

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First Son
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014
Yup. I set it up a few times. I also just tried resetting all settings to defaults. Still can't access the Store.

I'm about to give up. I guess as long as I can play Last of Us and the PS1 & PS2 classics I downloaded, that will have to do.
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Splicer
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Re: Playstation Network undergoing maintenence for 5 days?

Mar 24, 2014

Is your firewall blocking access?  Make sure you have ports forwarded.

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