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Jan 30 2013
By: iNDiaNa-_- First Son 2 posts
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Playstation Store Error Code

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14 replies 4613 views Edited Jan 30, 2013

So i have been trying to purchase games from the Playstation Store and when I try i get an error has occurred with the error code (80023171) which there is no information about. I have tried multiple credit cards which are valid and tried to add funds online with nothing working.  Anybody know how to fix this issue?

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MVP Support
Registered: 03/01/2010
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Re: Playstation Store Error Code

Jan 30, 2013
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First Son
Registered: 01/26/2013
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Re: Playstation Store Error Code

Jan 31, 2013

Yes the cards are from the same country as I live in. I called and they all are working fine so I'm not sure why they won't work on PSN and i get some mysterious error code when I try to use them.

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First Son
Registered: 02/02/2013
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Re: Playstation Store Error Code

Feb 2, 2013
I've been having the same exact problem too. I'm trying to buy a DLC and before it only told me that an error has occurred, but I recently just got this error code. I downloaded another DLC last night and it was working just fine. For some reason, I can't buy anything else today.
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First Son
Registered: 12/14/2012
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Re: Playstation Store Error Code

Feb 2, 2013

Count me in. Same issues as everyone else. I type up my code and tells me if I want to put in 20.00 to my funds, I hit yes and won wont work cause of an error code.

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First Son
Registered: 02/04/2013
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Re: Playstation Store Error Code

Feb 4, 2013

Did you guys do the code to get "American" Netflix? Maybe that is your problem.

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First Son
Registered: 02/26/2013
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Re: Playstation Store Error Code

Feb 26, 2013

no we are american

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First Son
Registered: 02/27/2013
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Re: Playstation Store Error Code

Feb 27, 2013

same over here.... I hope this can be fixed quick, could it have something to do with the recent update? if so, reset it the way it was till the problem is resolved... I need to get my season pass also...

 

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First Son
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Re: Playstation Store Error Code

Feb 27, 2013

An error has occured (2)

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First Son
Registered: 03/10/2013
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Re: Playstation Store Error Code

Mar 10, 2013

Figured it out on my own last night.  Posting here for anyone who finds this post in the future.  I had to redo my credit card.  Although the credit card # was already there when I went into the billing info, I had to just re-enter it all again.  I'm not sure, but I think the expiration year was missing.  In any event, start all the way from the begining with the billing info.  Sign in, go into your account management and re-enter the billing information.  That's what did it for me.  I also had to reset my password for I assume a different issue.  My password (which I KNEW was correct), wasn't letting me sign in for whatever reason.  So I reset it with a new password, then went on to re-enter my billing info.

 

So if just re-entering the billing information alone doesn't work, first try resetting the password, log-in to the network, and then enter the billing information all over again.  Probably just need to redo billing info, however these were the exact steps that I followed, and it worked.  Don't think the resetting password is needed, but mentioning it just in case.

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