Hello, I purchased Street Fighter X Tekken on the Vita last week on 10/23; however, it's no longer appearing as if I purchased it at all.
This causes me concern due to 1) Missing out on the "Spend $100, Get $20 Back" promotion and 2) The unsettling nature that content I purchased is being retroactively wiped out. Before anyone asks me "Can you check your Download List", I can. That's not the issue. The issue is the fact Sony itself doesn't acknowledge I even purchased the product in the first place.
I would greatly appreciate anyone from Sony to help correct this easy to calm my nerves on this situation. Again, the issue for me isn't whether I can/cannot download, it's the fact it appears I never purchased in the first place.
Apparently after contacting Sony, who the representative was utterly of no help, has sent forward a "refund" request that will take 10-15 days to process and subject to approval all so I can be refunded $39.99 to then purchase the same exact game again so it can finally red shopping bag checked off in the store. I don't get how this is downplayed to me by everyone I've talked to. If it removed the indication that I purchased the game, what other content have I bought over the years that is now doing this? What if my Download List has it removed next week and I went to go upgrade my memory card and tried to find it to no avail?