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Aug 06 2013
By: Dbobola First Son 7 posts
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Question about Reporting Abusive Users

[ Edited ]
2 replies 279 views Edited Aug 6, 2013

Hello everybody!

 

     I was just trying to report an abusive user under the "Report Inappropriate Content" section on the Playstation Website, but it continues to say "Special characters are not allowed."

 

     I have taken out all colons, exclamation marks, and quotation marks that I previously had in the report, but it continues to display the same message. Could somebody please specify what special characters are not allowed for this kind of report? I would really appreciate it!

 

Thank you! Smiley Happy

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Ghost of Sparta
Registered: 03/14/2007
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Re: Question about Reporting Abusive Users

[ Edited ]
Aug 7, 2013

Are you following one of these links? Or are you doing it on the forums?

 

https://support.us.playstation.com/app/answers/detail/a_id/218/kw/report%20user

 

The report abuse link isn't very specific, it's possible that the user name has a special character? Try reporting it on the xmb?

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First Son
Registered: 08/02/2013
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Re: Question about Reporting Abusive Users

Aug 7, 2013

Hello there! Thank you for your response. Smiley Happy

 

I am using the report abuse feature through this link: https://np.us.playstation.com/

 

The username has underscores in it, but I didn't think those were special characters because special characters are not allowed when creating a username on the PSN. I'm not sure why it isn't letting me submit the report. I may have to take out any non-letter characters, but then the abusive user cannot be identified. 

 

I tried reporting the user through my XMB, but it only allows me to submit a Grief Report on the messages, and the individual messages do not contain enough evidence for anything to happen.

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