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Feb 05 2013
By: jenrek First Son 1 posts
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Random Charge of $9.99

4 replies 1725 views Edited Feb 5, 2013

Hi Folks,

 

Hoping someone can help me out here.  I have a charge of $9.99 on my credit card from the Playstation network but I haven't purchased anything for at least 2 months.  Additionally,  the support phone # listed on the website "800-345-SONY"  is not working.  I have not been able to speak to anyone about this and am looking for some help.

 

Any ideas ?

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VP of Gaming
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Re: Random Charge of $9.99

Feb 5, 2013

jenrek wrote:

Hi Folks,

 

Hoping someone can help me out here.  I have a charge of $9.99 on my credit card from the Playstation network but I haven't purchased anything for at least 2 months.  Additionally,  the support phone # listed on the website "800-345-SONY"  is not working.  I have not been able to speak to anyone about this and am looking for some help.

 

Any ideas ?


Welcome to the PlayStation Community.

 

The $9.99 charge is likely to be for a subscription you have or had, think about any subscriptions you currently have, if it's one you had before, like say for music Unlimited then what you did was not cancel it, most if not all PlayStation Subscriptions have automatic renewal turned on by default.

 

If however you are 100% certain that this is not the case then go in & change your password just to be on the safe side.

 

Lastly all successful transactions generate an email from Sony, check your email in-box, spam box too.

 

BRIT-KO.

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First Son
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Re: Random Charge of $9.99

Oct 20, 2014

The same exact thing just happened to me, I bought RE Code Veronica the other day and checked my account today and there was an extra 9.99 taken out from my account. I don't get it.

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MVP Support
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Re: Random Charge of $9.99

Oct 20, 2014

Samurai_Arist wrote:

The same exact thing just happened to me, I bought RE Code Veronica the other day and checked my account today and there was an extra 9.99 taken out from my account. I don't get it.


That's because you didn't read the reply to this old thread before necrobumping it.

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Re: Random Charge of $9.99

Oct 20, 2014

Thread is now locked for necrobump. Please make sure thread is active before posting. Thanks!

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