I hope you are well.
I recently purchased Max Payne 3 on PSN, and could not download it. The file always downloaded corrupted and failed instalation at 14%. Im extremelly dissapointed with not being able to play, i contacted your support and your agent game me some troubleshooting, like reseting my ISP and even going to another house to try to download this with no success.
So i'm requesting a refund, i can't play the game i purchased, odd that with red dead redemption everything was OK.
It's good to try though. Strange, I keep seeing this ne1atall guy posting all over just saying how Sony won't do anything for us lol. I have more faith in Sony then this guy I guess!
It's fine to try but if you've been looking you must also know that in general all sales are final.
This isn't the place to request a refund. Call 1-800-345-7669 although it's unlikely you'll get one.
That is the best bet for any resolution. There are also some non-phone options http://us.playstation.com/support/contact_options/
Who should I call or contact by email ? Because I have recently bought Skyrim dlc dragonborn and hearthfire in the wrong language I want it in french plz I made a mistake can someone help me ?
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST