ScubaDiver01 wrote:Hello, I am trying to set up a sub account for my son. The account has been created but when I sign in as him I am told that more information is needed and that I will need to sign in with my master account. When I sign in with my master account I am taken to a screen to input the info. However, all requested information is already there but when I try to confirm error code 8002314A is displayed. Any help would be greatly appreciated. Thank-you.
Welcome to the PlayStation Community.
I this link takes to the UK/EU Forums but the question asked is the same, see if it helps you with your problem too.
Here's the link: http://community.eu.playstation.com/t5/PlayStation
Let me know if we can help you further.
BRIT-KO
ScubaDiver01 wrote:That WORKED!! Thanks y'all! The problem was that the security question had not been set. I don't believe I was ever asked to set it however. If I was then I completely missed it. After signing in with the sub account login I saw on the bottom right the caution symbol and after editing the info for the account I can now sign in through the PS3. Thanks again!
Glad I was able to help in some way.
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