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Feb 10 2013
By: NightShadowOwl Lombax Warrior 168 posts
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Why can't I change my password/profile details??

4 replies 107 views Edited Feb 10, 2013
Hi

How can I change my PSN password/profile details without my password? What I mean is, my ps3 remembers my PSN password so I don't have to enter it everytime I want to play multiplayer. I've forgotten my details but I want to change my PSN and email password lol. I got a PSN voucher that I want to use but it can only be used in the US.

Suggestions? Thanks
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PlayStation MVP
Registered: 03/01/2010
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Re: Why can't I change my password/profile details??

Feb 10, 2013
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Uncharted Territory
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Re: Why can't I change my password/profile details??

Feb 10, 2013

Unless it's a different account it's the same password you used to sign in here.

 

You can go here to change account settings and add funds.

https://account.sonyentertainmentnetwork.com/login.action

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Lombax Warrior
Registered: 02/03/2013
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Re: Why can't I change my password/profile details??

Feb 11, 2013
Yeah it's a different account (I only made this PSN [nightshadowowl] so I could ask the community lol). What I don't get is WHY we have to sign in twice to change details like this? I don't understand. Once you sign in, it's obvious you're the creator/owner of the PSN account, right?

Do I have to call up Sony customer service? Does anyone have their international number? I can't if d it, thanks for you guys' advice so far.
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Lombax Warrior
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Re: Why can't I change my password/profile details??

Feb 23, 2013
Hello?

I tried signing into the "au" Sony community forums but it wouldn't let me sign in, at all. I tried to sign in four times but nothing. Thought I'd sign in there and ask for help since it looks like there's more response from an official sony rep but I can't even log in! Ridiculous.
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