Reply
Feb 24 2013
By: trav-town First Son 4 posts
Offline

psn store not working right!!! loads but i cant do anything else

5 replies 275 views Edited Feb 24, 2013

i can log into the psn store but once its loaded i cant move the courser only thing that works is hitting the ps button and quiting, my controller works fine on everything else.. please help i want to buy a game!!!

Message 1 of 6 (275 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Offline
40614 posts
 

Re: psn store not working right!!! loads but i cant do anything else

Feb 24, 2013

trav-town wrote:

i can log into the psn store but once its loaded i cant move the courser only thing that works is hitting the ps button and quiting, my controller works fine on everything else.. please help i want to buy a game!!!


Welcome to the PlayStation Community.

 

Try deleting the store application & re-downloading it to see if it helps.

 

BRIT-KO

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Message 2 of 6 (265 Views)
Reply
0 Likes
First Son
Registered: 02/24/2013
Offline
4 posts
 

Re: psn store not working right!!! loads but i cant do anything else

Feb 24, 2013

tried that, still same thing

Message 3 of 6 (262 Views)
Reply
0 Likes
First Son
Registered: 02/24/2013
Offline
4 posts
 

Re: psn store not working right!!! loads but i cant do anything else

Feb 24, 2013

any more suggestions?

Message 4 of 6 (256 Views)
Reply
0 Likes
Lombax Warrior
Registered: 03/17/2010
Offline
98 posts
 

Re: psn store not working right!!! loads but i cant do anything else

Feb 24, 2013

 

I had the same problem and I think it was related to my new move controller and it pairing up with the PS3 controller. I could navigate the store fine with my other PS3 controller, though.

 

I fixed it by using the problem controller on another PS3 system and then switching back. Not sure if that's the fix, but it worked for me!

Message 5 of 6 (252 Views)
Highlighted
First Son
Registered: 02/24/2013
Offline
4 posts
 

Re: psn store not working right!!! loads but i cant do anything else

Feb 24, 2013

thats the problem man, thanks!! now i got to run to a friends house

Message 6 of 6 (243 Views)
Reply
0 Likes