Reply
Feb 17 2013
By: Carttagos First Son 6 posts
Offline

"Free stuff" and it's been charge anyway

4 replies 143 views Edited Feb 17, 2013
Hi I read about some free stuff that has been charge and I read it was from Plus Member and Im not a Plus Member but I got charge anyway, it was some stuff of Battle Royale (Minions) and I want to know if the Non Plus Members are investigated too (to refund) Thx for you time.
Message 1 of 5 (143 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Online
40615 posts
 

Re: "Free stuff" and it's been charge anyway

Feb 17, 2013

Carttagos wrote:
Hi I read about some free stuff that has been charge and I read it was from Plus Member and Im not a Plus Member but I got charge anyway, it was some stuff of Battle Royale (Minions) and I want to know if the Non Plus Members are investigated too (to refund) Thx for you time.

There were some issues with some items being marked as free or free to Plus Subscribers & those people then being charged for them, refunds are in the process of being made.

 

I'm not sure I'm understanding you correctly, but what makes you think you're entitled to a refund too, you're not a Plus subscriber?

 

BRIT-KO

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Message 2 of 5 (130 Views)
Reply
0 Likes
First Son
Registered: 07/29/2012
Offline
6 posts
 

Re: "Free stuff" and it's been charge anyway

[ Edited ]
Feb 17, 2013

Well Im not a Plus Member but I saw the "Free Stuff" from Battle Royale and I believed that was FOR FREE but I got charge anyway, so why can't I been entitled to a refund?

Message 3 of 5 (127 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Online
40615 posts
 

Re: "Free stuff" and it's been charge anyway

Feb 17, 2013

Carttagos wrote:

Well Im not a Plus Member but I saw the "Free Stuff" from Battle Royale and I believed that was FOR FREE but I got charge anyway, so why can't I been entitled to a refund?


If it was CORRECTLY marked as FREE for EVERYONE & you were charged then YES, you are duly entitled to a refund, if however it was INCORRECTLY marked as 'FREE' then no, I don't think you would be entitled.

 

BRIT-KO

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Message 4 of 5 (123 Views)
Reply
0 Likes
Highlighted
First Son
Registered: 07/29/2012
Offline
6 posts
 

Re: "Free stuff" and it's been charge anyway

Feb 17, 2013
So should I wait for some answers about it but it is unfair, I didn`t know I could get charge it for "Free" marked stuff and it was because I was impatient about Kat and Emmet Battle Royale DLC and my surprise was that there were more dlc for free so I downloaded everything that I could but when I realize, I got charge huhu
Message 5 of 5 (119 Views)
Reply
0 Likes