First I would like to apologize for making another thread on this topic, truly. I know better, but I'm doing it anyway.
There have been multiple posts here with concerns and pictures of the Pulse Elite Headset getting small cracks on the support frame of the headset near the ears. I have personally posted in many of these threads with tips on how to avoid it, saying that it was most likely mis-use on the owner part even for those that claime to take exquisite care of their toys. To those people I would like to make a formal apology: I was wrong, as it has now happened to me.
Like others have claimed I take emaculate care of my headset. I treat it gingerly, never drop it, keep it stored safely, put it on/take it off with the utmost of care, and I have done this since last Christmas without fail. The other day, I discoverd the infamous crack that others have described and shown here on the forum and I was dissappointed. A product that I highly regard, have promoted on multiple occassions, defended against other similar items, and have been utterly positive about has failed me through no fault of my own.
Now do I still love my headset? Yes I do, however I am now full on in the camp that this is a defect that needs to be looked at with more attention. Perhaps better stress testing or something, I don't know I'm not an engineer; but this isn't right. I plan on addressing this further and pooling the data available on the forum about this and taking where I can to fight for a response and hopefully a result. With what little power I wield, I will see what I can do.
I still hold this product in high regard, but for it to begin to breakdown like this without warranted treatment is unaccpetable in my personal opinion. These things aren't cheap, and I am not made of money. Knowing this happens over time now coupled with the fact that the headset is useless with a busted dongle I will begin to tell others to do their homework before purchase, instead of highly recommending this headset without hesitation.
Thank you for reading.
I'm having disappointment as well, sadly. I had extremely high hopes for this product, but I'm having problems. Here's my post on the product's Amazon page for a detailed explanation.
I still have a couple days left to return them and I think I might just spend the extra money and get Astro a40's
Returned this product and got a refund. Wireless interference was too horrible, and the comfortableness after an hour was too unbearable. My review on the product from Amazon for future people looking to buy this headset.
I only just got mine last weekend and was pretty shocked reading about this problem after searching through this forum for a fix for audio drops/sound loss while playing. I will most certainly return it now and get my money back. Thanks to everyone who started to point out this design flaw.