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Feb 17 2014
By: Wycked_Strainge First Son 1 posts
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No sound at all from PS4 Gold headset

6 replies 8321 views Edited Feb 17, 2014

The PS4 recognizes the new Gold headset is connected and asks which user is using it at login. The headset registers as fully charged. A beep can be heard in the headset when volume is changed etc.  The system responds to voice commands through the headset.  However, other than the beep, no sound is coming through the headset either in a game or on the PS4 dashboard. Can anyone help?

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Lombax Warrior
Registered: 01/25/2014
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Re: No sound at all from PS4 Gold headset

Feb 17, 2014

Go to settings - audio and make sure your output is set to "all sound" instead of "chat only".

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Lombax Warrior
Registered: 01/14/2009
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Re: No sound at all from PS4 Gold headset

Feb 24, 2014

There are numerous known issues with the GOLD headset.  The GOLD has a number of serious issues with it's operation on the PS4. See if my Thread can help you.

I've left replies to players questions like yours,  trying to give you some information and a direct link to my thread discussing the GOLD's issues... but the Sony Moderators have been deleting my replies to Sony customers with the Gold Headset.

I guess posting several replies, on the same day in this forum, answering Players questions and trying to direct them, to a current GOLD Support Thread to help them with their GOLD Headset issues, is considered SPAMMING by the Moderators.  Oh Well.  Also use the Forum's SEARCH option to find all the threads on the GOLD headset's issues.  It's a shame the Support Moderators in this forum are not helping to answer questions like yours also.

Look for my post labeled  "Sony GOLD Wireless Headset ***WARNING***", to see if you can find your answers there.

I hope this helps you.

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First Son
Registered: 11/19/2012
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Re: No sound at all from PS4 Gold headset

Apr 8, 2014

That worked for me, thank you :smileyhappy:

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First Son
Registered: 04/14/2014
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Re: No sound at all from PS4 Gold headset

Apr 14, 2014
Worked for me too
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Monster Hunter
Registered: 06/09/2013
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Re: No sound at all from PS4 Gold headset

May 3, 2014

This worked for me. Thank you!

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First Son
Registered: 07/14/2014
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Re: No sound at all from PS4 Gold headset

Jul 14, 2014

Worked for me as well.

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