Showing results for 
Search instead for 
Do you mean 
Reply
First Son
Registered: 09/08/2009
Offline
3 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013

Yup, that's what I did.  Still didn't work.

 

I can now replicate the PS4 problem pretty regularly.  Connect and sync one controller, it connects, and it's happy.  Attempt to sync the second controller, both controllers lose connection.  Eventually it reaches the point where neither controller will connect at all unless I turn the console off and unplug it.  Gotta be an issue with the Bluetooth chip.  Lucky me.

Message 41 of 152 (29,906 Views)
Reply
0 Likes
First Son
Registered: 11/30/2005
Offline
13 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013

My controller connects for about 10 minutes and freezes as well.  When I reset it with the pin it works for about another 10 minutes and then freezes again.  This is not what I expect from a brand new $400 console that I paid for 4 months ago.

PSN ID: DredPirateStorm
Message 42 of 152 (29,886 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
15 posts
 

Re: No Way To Download DLC That We Paid For?

Nov 15, 2013
At least you can play, my controllers won't connect...
Message 43 of 152 (29,885 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
6 posts
 

Re: controller not connecting?

Nov 15, 2013

i am having the 10 min. freeze problem as well. it sometimes happens loading the game. took my system back to gamestop, they tested it & they had the same problem. i was told to contact sony, to see if they have a fix, but i have been on hold for 2 hours. this sucks! if anyone figures out a fix please post it, i will do the same.

Message 44 of 152 (29,767 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
8 posts
 

Re: controller not connecting?

Nov 15, 2013
Did they try the same controller or a new one?
Message 45 of 152 (29,763 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
6 posts
 

Re: controller not connecting?

Nov 15, 2013

they tried both because the background does not freeze, bits of it keep moving, but the only way i can get it working again is to restart the

system. i was ablebto get on ghost multiplayer twice, but it froze after 2 minutes, my carachter was still moving but not with me in control, none of the buttons worked. my system froze loading contrast, warframe & in both single player & multiplayer on ghosts, and freezes on the home screen too. voice recog. still worked to power off the system.

Message 46 of 152 (29,752 Views)
Reply
0 Likes
First Son
Registered: 11/30/2005
Offline
13 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013

Can anyone confirm that re-installing the firmware has any effect on this issue?  I don't want to go through all that only to have it not work.

PSN ID: DredPirateStorm
Message 47 of 152 (29,861 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
11 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013

Got my system an hour ago.  Turned it on.  It told me to connect my controller to the console via usb and then press the ps button.  Nothing happens.  Still flashing orange and still sitting and the connect controller screen.  Worked in Safe mode though.   Any ideas

 

Message 48 of 152 (29,851 Views)
First Son
Registered: 11/15/2013
Offline
15 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013
I just got off the phone with support (2 hours and 15 minutes), problem is the console, I tried everything folks; reset controller, re-install 1.50, restore to factory settings, re-initialize with 1.50, nothing worked. Sony put in a work order, I'll see you fellas in 2-5 weeks when the console returns, if I have drank myself to death by then...
Message 49 of 152 (29,841 Views)
Reply
0 Likes
First Son
Registered: 11/15/2013
Offline
2 posts
 

Re: PS4 Controller Won't Connect - Please Help!

Nov 15, 2013
same problem as you and also just got off the phone after 2hours of hold. the only solution is to either send it for repair(covered under warranty) or just return it to the retailer lol.
Message 50 of 152 (29,813 Views)
Reply
0 Likes