Yup, that's what I did. Still didn't work.
I can now replicate the PS4 problem pretty regularly. Connect and sync one controller, it connects, and it's happy. Attempt to sync the second controller, both controllers lose connection. Eventually it reaches the point where neither controller will connect at all unless I turn the console off and unplug it. Gotta be an issue with the Bluetooth chip. Lucky me.
My controller connects for about 10 minutes and freezes as well. When I reset it with the pin it works for about another 10 minutes and then freezes again. This is not what I expect from a brand new $400 console that I paid for 4 months ago.
i am having the 10 min. freeze problem as well. it sometimes happens loading the game. took my system back to gamestop, they tested it & they had the same problem. i was told to contact sony, to see if they have a fix, but i have been on hold for 2 hours. this sucks! if anyone figures out a fix please post it, i will do the same.
they tried both because the background does not freeze, bits of it keep moving, but the only way i can get it working again is to restart the
system. i was ablebto get on ghost multiplayer twice, but it froze after 2 minutes, my carachter was still moving but not with me in control, none of the buttons worked. my system froze loading contrast, warframe & in both single player & multiplayer on ghosts, and freezes on the home screen too. voice recog. still worked to power off the system.
Got my system an hour ago. Turned it on. It told me to connect my controller to the console via usb and then press the ps button. Nothing happens. Still flashing orange and still sitting and the connect controller screen. Worked in Safe mode though. Any ideas