I accidentally dropped my Vita today and busted the volume increase button. Can anybody tell me if Sony offers any repair services for damages incurred by the user, or am I forced to use third party options?
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I don't think that there are any third-party options, at least none that are authorized or approved by Sony. Sony certainly will repair PS Vitas that are accidentally damaged, even if you did not purchase an accidental damage protection plan from Sony. You would just have to pay a repair fee, which is probably around $100. It depends on what was damaged. You can call 800-345-SONY to arrange to have your Vita serviced.