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Feb 06 2013
By: Beto_Campos3 First Son 2 posts
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problem adding funds to wallet

6 replies 181 views Edited Feb 6, 2013

I bought a playstation network card $ 50 but when I try to redeem the code the message "could not add funds" wanted to know how to solve my problem and add money to my wallet, please help me.

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MVP Support
Registered: 03/01/2010
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Re: problem adding funds to wallet

Feb 6, 2013

Are you sure the card was activated? Are you sure you're entering the code correctly? Where are you trying to enter the code?

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First Son
Registered: 02/11/2013
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Re: problem adding funds to wallet

Feb 11, 2013

I am a new gamer, I am trying to add funds to my wallet and it keeps asking for a password. I have no idea what to do. I tried all my passwords that I have for my vita.... HELP!!!!!

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MVP Support
Registered: 09/17/2009
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Re: problem adding funds to wallet

Feb 12, 2013

It is prompting for the password of the PSN account that you set up the Vita to use. Normally the Vita stores the password and signs-in automatically when needed, but when you perform certain account management functions, the Vita makes you enter the PSN sign-in password.

GKP
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First Son
Registered: 02/06/2013
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Re: problem adding funds to wallet

Feb 12, 2013

It's alright, but I can not even turn on the SEN site says "The Prepaid Card You entered code is incorrect or is no longer valid" and I do not know what else to do, help me

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MVP Support
Registered: 09/17/2009
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Re: problem adding funds to wallet

Feb 13, 2013

That is a separate issue.  Where did you buy the card?

GKP
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Survivor
Registered: 06/20/2012
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Re: problem adding funds to wallet

Feb 14, 2013
Are you sure the PSN card you bought belongs to the PSN you are using? Seems to me like the code is invalid because you are trying to redeem something from a region belonging to a different one than the one of your PSN account~.
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