After looking at the tweet I've come to the conclusion that they really just do not care enough.
If i could i would fix everything myself for free even if it took a year!
The main issue is not the XMB kicks it's actually the Failed to connect Error #4 issue.
It effects much more people then you would think.
How about someone makes a no air mines server with some of the guys who claim to get XMB kicked every day?
If they do not get kicked that day that is likely pretty good evidence that the mines are the trick.
Then the community would patch itself by removing the mines themselves.
Who can run a test server and knows the guys who get kicked all the time?
If SMS wont fix the game, maybe we can?