I am having the same EXACT problem as Omatsei
"I have the same problem, except mine happens at the very end of the game. *SPOILER* I get in the elevator in the hospital with Ellie, the screen pans up to say floor P2, the doors start to open, then it freezes. There's no sound, only a black screen. I can't quit the game, reset the PS3, etc. The only thing I can do to recover is unplug the power cord and plug it back in. Holding the power "button" does nothing except beep at me, although nothing happens.
This is on a launch 60gb PS3, with an upgraded 500gb drive."
Having the exact same problem.
Can't try the suggestions on here because Ellie acts like a rock and refuses to back into the door.
I either get overrun by enemies or Bill gets bitten.
I can't switch out my disc, either - I bought the Survival Edition which is completely sold out - I refuse to downgrade editions after the hell I went through to get the SE.
I e-mailed Naughty Dog days ago - no response.
I've tried reformatting my PS3 (long reformat), running the system diagnostics (database stuffs), etc.
It always hangs at the same cutscene in "The Woods" chapter after you meet Bill for the first time.
I have a 160GB PS3 slim - original HDD, etc.
This goes out to everyone who's had the same issue.
Everyone should send an email to Naughty Dog to bring this directly to their attention. I've already sent one, basically explaining what the issue is and that many others are experiencing the same. If they get enough emails rasing this problem, then chances are they'll release a patch update very quickly,
Trust me, I e-mailed them about this.
I changed out the blu-ray laser on my PS3 and changed out my hard drive, and did a combination of both - same problem.
Either my disc has a problem or it's the game itself.
My return window has passed for Amazon, as well.
I e-mailed Naughty Dog asking for a DLC code.. and was ignored.