Redeem the code, and you get both of the promised packs. I thought the same thing, but I was wrong. No worry.
EDIT: Perhaps I didn't read the whole post. Are you saying you only get the soundtrack?
I'm haveing the same problem too i go to redeem i put in the one code and i just get sound track, online pass, theme, and avitars but it does not say anything about the survival pack and i did click download all and it still does not show up
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