We knew that for a long time. It's the custom hats, shoes, and clothes.
Colors should have been in the game sooner. Just saying. Right now, fixing technical issues are MORE important.
Wetsuit Elena, on the other hand...
So it's not possible to fix the bald part on Elena's head, Desert Drake's sunburn on his arm, Tenzin's horrible hair and Cutter's obviously bugged double airbrows he gets when wearing the ND scarf? Wow, just wow ND.
Of all of the technical messes Naughty Dog has with this game and it's websites, this is the one to worry about? lol.
It's a big deal for them. If they can't fix the tech patches after a couple already, why not give us something visually good so that we don't think about the crappy technical stuff.
Also this is common knowledge. It wouldn't be downgraded if we didn't have custom EVERYTHING.