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Re: Do they even care about UNCHARTED anymore?

Sep 10, 2013

TheStuntDouble wrote:

I'm pretty sure Labs are LiveUpdates, so basically you just told ND to kill this game.


I'm talking about technical issues.  Anything major to change the game.

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Fender Bender
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Re: Do they even care about UNCHARTED anymore?

Sep 10, 2013

I'm sure he means patches lol.

 

And no I think there are a few things ND can still tweak or fix with this game before it reaches the stage of beating a dead horse, they are trying to keep UC3 relevant as long as possible because they won't have another game out for atleast 1 more year so one final patch wouldn't hurt the game IMO.

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Re: Do they even care about UNCHARTED anymore?

Sep 10, 2013
I only have one huuuuuuuuugggeee complaint for ND. Ask any of my friends I play with, they'll be able to answer it. I'm sure many of you feel the same as me too.

I can handle KAL users. I can handle RoF. I can handle Revenge, Quick Boom and every other easy tactic people use as their main play style. I would prefer not to have it around, but I can handle.

What realllllyyy grinds my gears, is the lag compensation situation. I even adjusted to that too. I became used to dying by 2-3 bullets from the M9. But the other night, there was a guy who could kill me with ONE M9 bullet. I would be dodging bullets, taking no damage. Then one would hit me, and I would be dead.

That's the hugeeeeee flaw of this game. Sure, the other things I mentioned are annoying. But this, this is on an entire different level. There is no way to defend yourself. You're often before before you even know you're being hit. And I know everyone is well aware of this issue. This is the one thing I hope ND has worked out when and if UC4 is to be.

And yes, I defend them a lot bc I find myself easy to relate to them in ways. I know what it's like to design a product or to entertain someone. And to attempt to make everyone happy. It's not easy.
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Hekseville Citizen
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Re: Do they even care about UNCHARTED anymore?

Sep 10, 2013

Be grateful this isn't on the iPod/iPad. Microtransactions on the iPod/iPad's games aren't optional, they are more or less forced upon you.

----------------------------------------------------------------------------------------------------------

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Uncharted Territory
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Re: Do they even care about UNCHARTED anymore?

Sep 11, 2013

Aureilia wrote:

The line between fan and company though?

 

I'd consider myself a fan of gaming, The only company in the gaming industry I can say I fully support and am actually a fan of is Quantic Dream.

 

Fans are often blinded by simple issues, Note the term fanboy here. Fanboys back everything and anything a company/band/artist/actor or whatever does. Much like the Sony vs Microsoft console wars.

 

They are actually just fans, but fans are blinded by everything.

 

Like try to tell me that Heavy Rain, Indigo Prophecy or Omikron were bad games and I'll give you 100's of reasons to why they are better than anything else ever made IMO. but my opinion on that is quite possibly worthless. I'm a fan of what QD do... I'm quite blind to the issues that those games may have.

 

The problem actually is that ND only want to address the fan of ND and not the fan of gaming.

 

The fan of ND will back ND no matter what, the fan of games will want a better product.

 

That's the difference.


I'm a Square Enix fangirl. Have been since Kingdom Hearts 1 and I still support it due to the fact that they did something with the newest instalment of Tomb Raider (not sure if they produced or published or none of those altogether).

Bang Bang!

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Re: Do they even care about UNCHARTED anymore?

Sep 11, 2013

nationm04 wrote:
I only have one huuuuuuuuugggeee complaint for ND. Ask any of my friends I play with, they'll be able to answer it. I'm sure many of you feel the same as me too.

I can handle KAL users. I can handle RoF. I can handle Revenge, Quick Boom and every other easy tactic people use as their main play style. I would prefer not to have it around, but I can handle.

What realllllyyy grinds my gears, is the lag compensation situation. I even adjusted to that too. I became used to dying by 2-3 bullets from the M9. But the other night, there was a guy who could kill me with ONE M9 bullet. I would be dodging bullets, taking no damage. Then one would hit me, and I would be dead.

That's the hugeeeeee flaw of this game. Sure, the other things I mentioned are annoying. But this, this is on an entire different level. There is no way to defend yourself. You're often before before you even know you're being hit. And I know everyone is well aware of this issue. This is the one thing I hope ND has worked out when and if UC4 is to be.

And yes, I defend them a lot bc I find myself easy to relate to them in ways. I know what it's like to design a product or to entertain someone. And to attempt to make everyone happy. It's not easy.


I know what you mean but I have a saying.

 

'There will always be people who judge you and think you've done the wrong thing. Just do what you do to try and please as many people as you can. For the people who will judge you and hate you, that's their problem and you can't do anything about it.'

 

For example, you make pasta for dinner and your mum and sibling/s want pasta but your dad doesn't want it. See, you can't do anything about that. Whatever you do, there will always be someone who doesn't want that to be done. You just have to do what you want to do and everyone who tells you off for that can go and jump off a cliff. Then again, criticism is also allowed. Like if my brother says, "This pasta isn't cooked enough," then that's criticism, not someone hating.

Bang Bang!

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Fender Bender
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Re: Do they even care about UNCHARTED anymore?

Sep 11, 2013

xINESCAPABLEx wrote:

Aureilia wrote:

The line between fan and company though?

 

I'd consider myself a fan of gaming, The only company in the gaming industry I can say I fully support and am actually a fan of is Quantic Dream.

 

Fans are often blinded by simple issues, Note the term fanboy here. Fanboys back everything and anything a company/band/artist/actor or whatever does. Much like the Sony vs Microsoft console wars.

 

They are actually just fans, but fans are blinded by everything.

 

Like try to tell me that Heavy Rain, Indigo Prophecy or Omikron were bad games and I'll give you 100's of reasons to why they are better than anything else ever made IMO. but my opinion on that is quite possibly worthless. I'm a fan of what QD do... I'm quite blind to the issues that those games may have.

 

The problem actually is that ND only want to address the fan of ND and not the fan of gaming.

 

The fan of ND will back ND no matter what, the fan of games will want a better product.

 

That's the difference.


I'm a Square Enix fangirl. Have been since Kingdom Hearts 1 and I still support it due to the fact that they did something with the newest instalment of Tomb Raider (not sure if they produced or published or none of those altogether).


Square Enix died after Final Fantasy 12 Smiley Tongue

 

and they only published TR.

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Fender Bender
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Re: Do they even care about UNCHARTED anymore?

[ Edited ]
Sep 11, 2013

lEvilDeadl wrote:

I think some people forget that, while posting on the forum, because Naughty Dog employees do not behave in a professional manner as though they are actually representing a business (Naughty Dog studio and it's parent company Sony).   Seriously, what other business do you see troll it's customers?   Naughty Dog employees have actually taken to using the line, "soon™" in their communications and announcements.  Not very professional.

 

Last week a Naughty Dog develper banned several well liked, valuable members of the community for voicing their negative feedback about the Last of Us's level based match making system.   As customers, they posted about a huge flaw in the game that was ruining their experience with the product they purchased in hopes of having it fixed to get their money's worth.   A programmer banned them from the forum for doing so (then days later patched the game to ping based match making, admitting they were wrong and the customers were right).  

 

What business gives a programmer the power to negatively interact with customers in this fashion?   I am in middle management at  the company I've worked at for the past 14 years.   I can tell you that the guys doing the job, creating the product have absoluetly zero interaction with the customers.  Their job is simply to produce the product, they have no PR training.   Customer interaction is left to our actual PR and customer service departments. 

 

these forums exist for all of us, as customers, to provide feedback about the Sony products we purchase.   Naughty Dog and Sony actually gives the power to game designers/code monkeys to ban customers from providing feedback if that code monkey simply doesn't like what the customer has to say about his product.   The actual Sony forum moderation staff was contacted about this.   They completely agreed with the customers who were banned but said that Sony gives the game designers power over the moderation staff.  what the hell?  you hire a guy to write code for a video game and actually make him the boss of all the people you hire and train specifically for public relations purposes?  that is in no way professional.

 

the customer is always right.  if the customer isn't right, you use your customer service/public relations training to somehow end the exchange in a way in which the customer still has a positive opinion of your company and product.  You don't allow production guys with no customer service training to simply ban customers because he doesn't like the negative feedback of his poor work.   Naughty Dog nor Sony (it's parent company) behave in a professional manner on these forums.  I can completely understand that some people forget that the company they are providing feedback to is an actual business working from a business model. 




lEvilDeadl wrote:

 

actually, moderators are only needed to move threads to the proper place and to take action against those who break the terms of service for posting in the forums.    The actual opinions voiced by the poster, positive or negative, about the product should have no bearing.  A developer has no need for admin or moderation powers.    If a developer doesn't like the negative opinions of his product that the customers are posting, fix it to make the customers happy or stop viewing the forums.   you don't just ban customers for critisizing your product, they paid for the product and therefor paid for the right to vocalize any negative feedback they have about it.......whether it hurts the feelings of the guy who made the product or not.  

 

if a customer tells you that the product they purchased from you in below par, it is your job to listen to the customer like an adult doing business, not get mad like a little kid completely alien to negative customer reviews and ban them from ever being allowed to post feedback not only of your products in the future but from any an all products ever released by Sony.

 

as for the "kids (generally speaking)", I believe we all know this is false...including Sony.  Sony is a multi-billion dollar company.   With the amount of money they spend in marketing research, I believe they know the vast majority of people who purchase their products are adults.  They know the average video game player in the United States is 37 years old.  They know the average age of video game purchasers is 45 years old.  That is why they market their products to adults and price most of them well out of the ability for a kid to buy them.   I know things are cheaper now but I paid $600 for my first PS3.  The average person purchases 4 games per year.   Sony knows no kid has $800 just laying around.  Naughty Dog specifically knows no kid has $300 (or whatever a PS3 costs now) laying around to purchase a system + $60 for Uncharted 3 + $25 for DLC maps and skins + $10, $20, etc. for stat hats or Pogo/Trumpet t-shirts or Talbot's FAL.   They know the vast majority of people who play any game that isn't specifically created and marketed for children (like a Hannah Montana game) are adults.  World of Warcraft, Call of Duty, Uncharted and generally every game are purchased and played by people in their 20s, 30s, 40s and 50s. 

 

They know you're an adult.  They know I'm an adult.  They know  mbhitman, tapataola, Death_Machinist, Scott7000 and 80% of all other people who post on these forums are adults.    Adults purchase the games, adults play the games, adults come to the forum to provide feedback about the games they purchase. 

 

point was simply that many times a certain NDI developer has displayed completely unprofessional behavior that reflects very poorly on the company he works for and it's parent company Sony.   There is no excuse of getting mad, angry or heated when you are representing your company to the customers which purchased the product.   It should be !00% business and professionalism 100% of the time. 

 

actually man, I think a large part of the problem is that these guys don't see themselves as a business and we as the customers.  Have you watched some of their videos or even the Eric ND interview by Robinsgaming?   They call us "fans" not customers.  lol.  I'm not a fan.  I'm a 34 year old man purchasing a product.  I'm a customer.   I don't care who makes the product, the name of the studio nor the names of the individual guys who work there.  I just want the products I purchase to work in an enjoyable manner.    I'm not a Toyota fan or a Corolla fan.   I'm a guy who buys a car and expects it to work.  When i go to the car dealership they don't think I'm a fan of theirs, they think I'm a customer and want to make me happy so I will purchase their product.    Why do these guys at Naughty Dog keep saying, "our fans"?  I don't get it.  I'm not a fan of one single person who works at that company no more than I am a fan of one single person who works at the Toyota plant that manufactured my car.   Hey Naughty Dog, we're not fans, we're customers.  We could care less about your company or yourselves individually.  We just want the products we purchase from you to work correctly.  If Capcom, SquareEnix or any other studio's name was on the title screen to the game we would enjoy it or not enjoy it all the same.  You company name brings nothing to the product. 

 

and yeah, I've played with and conversed with many of the people who work there.  all seemed to be decent guys.   everybody from zod5000, gruber, YAHWEHsaves, Rekliss, NDI-Justin, etc.   Just like in any company though, there's going to be a **bleep** or two.   I know there are a few where I work and NDI is no different.  Difference is that where I work, those **bleep** aren't given the ablilty to communicate with customers and be **bleep** to them. 


Holy crap.  Have not seen an IEvilDeadI post in like forever.  Miss perusing the old ones back in the day when NDI actually ran their own forum and when it was MUCH MORE like community.   

 

THE TRUTH.  FINALLY!  FFS!  

 

NDI's handling of most things leaves ALOT to be desired.  The history of their handling of MPs for UC2 until TLOU has been lost on many.  They've needed to work on customer service, public relations, and marketing IN THE WORST WAY since PSN DOWN.  They have a maverick streak and they do it their way.  That's one of the reasons that they cannot compete with the BIG BOYS when it comes to online MPs.  Unprofessional to say the least. 

 

The bans were stupid, and NDI's handling was A$$-BACKWARDS as usual.  Nothing changes for the good.  Their Titles, MPs, and community have devolved to the lowest levels ever.  It's a JOKE.  It a shame that such unique 3rd person game play is not met with equal customer service and community develoment.  Instead...take that cashola and RUN.  Slap that MP on there and cross their fingers.  Too bad they don't spend as much time on the MPs as they do on SP.  Too bad they develop mutiple games at the same time. 

 

If I handled my job the way NDI handles their's I'd be fired INSTANTLY. 

 

But hey, it's their show, they just run it about a poorly as one could. 

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Re: Do they even care about UNCHARTED anymore?

Sep 11, 2013
@Lili

Sounds like someone needs to get back in the kitchen. If the man doesn't want pasta, he doesn't want pasta! (Hurr hurr)

I know what you mean. And I do feel that way. But when you spend a good amount of time on something and put your all into it, especially something personal to you that you feel is a reflection of yourself and your creativity, it can still be a little rough receiving some of the harsher criticism.

Aside from that, if someone doesn't want my pasta they can go..get something else.
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Re: Do they even care about UNCHARTED anymore?

[ Edited ]
Sep 11, 2013

nationm04 wrote:
@Lili

Sounds like someone needs to get back in the kitchen. If the man doesn't want pasta, he doesn't want pasta! (Hurr hurr)

I know what you mean. And I do feel that way. But when you spend a good amount of time on something and put your all into it, especially something personal to you that you feel is a reflection of yourself and your creativity, it can still be a little rough receiving some of the harsher criticism.

Aside from that, if someone doesn't want my pasta they can go..get something else.

i haven't been following this conversation at all, but once i saw pasta, i just had to join in ... if someone doesn't want the pasta send it over to me! Cat Very Happy

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