Me and my girlfriend played the subway beta and have ranked up. We have now decided to play it again and our ranks have transferred from the beta to the completed game, for some reason we are Not able to rank up at all or earn any cash in game and keep receiving the same medal. I have deleted the profiles, game data, and the whole game hopefully to reset everything. I redownloaded the game and installed it and tried it again. I was still at the same rank, I played a match and still did Not earn any money or rank up. As of now still have the same problems. I would really like to play because I did enjoy playing the beta.
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It may be annoying, but you'll need to to do, as others have had the same issues as you.