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Naughty Dog Developer
Registered: 11/15/2011
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591 posts
 

Re: U3 Profile Resets Fix

Nov 5, 2012

HYPNOSIS wrote:
what qualifies as evidence please?
are cinema files and screenshots also reset upon having your profile reset?
What should save and how would i save any evidence of where i am at,just in case a profile reset happens to me??

Screenshots of the in-game menu, your website stats screengrab, cinema files all work. It's your call if you want to perserve were you are at. This is a VERY rare thing that's happening but we wanted people to have an option. 

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Naughty Dog Developer
Registered: 11/15/2011
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Re: U3 Profile Resets Fix

Nov 5, 2012

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?

My friend had 80,000 kills before he lost his stats. He has a screenshot.


Tell him to send it in if it was accomplished after 1.13 was released we might be able to help.

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Naughty Dog Developer
Registered: 11/15/2011
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Re: U3 Profile Resets Fix

Nov 5, 2012

Orochidude wrote:

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?


 

Kinda curious of this as well. Too late for me at this point (Like Rank 55 now), but I would like to know why it's not possible if you're pass level 10.

 

Kinda funny too since I was thinking of playing on an alt account after I got reset, which turns out would have been a good idea.


Since 1.13, we started backing up data once you reach level 10.  

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Splicer
Registered: 11/05/2012
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Re: U3 Profile Resets Fix

Nov 5, 2012

Eric-ND wrote:

Orochidude wrote:

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?


 

Kinda curious of this as well. Too late for me at this point (Like Rank 55 now), but I would like to know why it's not possible if you're pass level 10.

 

Kinda funny too since I was thinking of playing on an alt account after I got reset, which turns out would have been a good idea.


Since 1.13, we started backing up data once you reach level 10.  


Any news for patch 1.16, Eric? :smileyhappy:

Sincerely, PancakePuppet



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Hekseville Citizen
Registered: 03/13/2010
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Re: U3 Profile Resets Fix

Nov 5, 2012

Shame I can't go back to my 3rd Legacy profile now. I wish this was in place at the game's release. Sheesh.

Well, it's good to know there is something in place and I can revert back to my post-reset profile if I get reset again.

______________________________________________________________________________
Michael: "Get rid of the Seaward"
Lucille: "I'll leave when I'm good and ready"
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Naughty Dog Developer
Registered: 11/15/2011
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Re: U3 Profile Resets Fix

Nov 6, 2012

PancakePuppet wrote:

Eric-ND wrote:

Orochidude wrote:

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?


 

Kinda curious of this as well. Too late for me at this point (Like Rank 55 now), but I would like to know why it's not possible if you're pass level 10.

 

Kinda funny too since I was thinking of playing on an alt account after I got reset, which turns out would have been a good idea.


Since 1.13, we started backing up data once you reach level 10.  


Any news for patch 1.16, Eric? :smileyhappy:


No. Not yet.

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Ghost of Sparta
Registered: 11/28/2009
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Re: U3 Profile Resets Fix

Nov 6, 2012

PancakePuppet wrote:

Eric-ND wrote:

Orochidude wrote:

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?


 

Kinda curious of this as well. Too late for me at this point (Like Rank 55 now), but I would like to know why it's not possible if you're pass level 10.

 

Kinda funny too since I was thinking of playing on an alt account after I got reset, which turns out would have been a good idea.


Since 1.13, we started backing up data once you reach level 10.  


Any news for patch 1.16, Eric? :smileyhappy:


Ohai tlD/sgD. :smileytongue:

http://community.us.playstation.com/t5/The-Last-of-Us-Multiplayer/Ping-filter-toggle-SUPPORT-for-less-lag/m-p/40782623
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Uncharted Territory
Registered: 10/28/2011
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Re: U3 Profile Resets Fix

[ Edited ]
Nov 6, 2012

Eric, could you answer the private message I sent you 2 days ago?



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Splicer
Registered: 11/05/2012
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Re: U3 Profile Resets Fix

Nov 6, 2012

Eric-ND wrote:

PancakePuppet wrote:

Eric-ND wrote:

Orochidude wrote:

Zylinderknopf wrote:

Why is not possible to recover their profile if they have played past level 10?


 

Kinda curious of this as well. Too late for me at this point (Like Rank 55 now), but I would like to know why it's not possible if you're pass level 10.

 

Kinda funny too since I was thinking of playing on an alt account after I got reset, which turns out would have been a good idea.


Since 1.13, we started backing up data once you reach level 10.  


Any news for patch 1.16, Eric? :smileyhappy:


No. Not yet.


When can we expect the Q&A to be sent to you and sent back to the forums? 

Sincerely, PancakePuppet



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Wastelander
Registered: 10/25/2008
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Re: U3 Profile Resets Fix

[ Edited ]
Nov 6, 2012

Eric-ND wrote:

HYPNOSIS wrote:
what qualifies as evidence please?
are cinema files and screenshots also reset upon having your profile reset?
What should save and how would i save any evidence of where i am at,just in case a profile reset happens to me??

Screenshots of the in-game menu, your website stats screengrab, cinema files all work. It's your call if you want to perserve were you are at. This is a VERY rare thing that's happening but we wanted people to have an option. 


Ty Eric. question,does everything get restored from the back before you got reset? ie. your money,treasures,purchased items,etc?? or just your level?

I found where it says how much money you currently have on the stats page.No where though does it show what treasures i have and what sets i  have done. There is no way to get a cinema file of those without some kind of PVR. Are treasures that have been gotten backed also?

 

Also anyone know how i can get a screengrab of my stats page?

Is there a free program or something i have to download.

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